City of Cape Town Decision Support System - By Julian Mert

In response to Cape Town’s water crisis, Zutari partnered with the City to develop a digital decision support platform that began the journey toward a more connected, data-enabled water system. By bringing together real-time feeds, manual inputs, and geospatial data into a unified interface, the platform empowered teams to make faster, more informed decisions. But the real shift came in changing how people interacted with data — simplifying tools, offering hands-on support, and building trust.